This Help screen consists of some questions we probably would receive if we didn’t answer them here.

How do I get in touch with Reb David?

Contact information for Reb David and others at Kehila Chadasha is on the Contact Us page.

I don't know my Username. How can I find out what it is?

All Usernames assigned to Kehila members and school families consist of firstname.lastname (i.e., hazel.becker).

If none of the variations on your first and last name work, please use the form at the bottom of the Contact Us page to let us know. If we have already created your login, we’ll send you the correct Username. If not, we’ll create one for you. You’ll receive a notice when it’s ready.

I forgot my password. How do I find out what it is?

First things first - make sure you are entering it correctly. Passwords are case-sensitive - if you used capital letters or lower case letters when you created it, you need to use the same case every time you log in.

If changing the case doesn't work, you will need to request a new password. The system handles it automatically - you don't need to have anyone look it up for you.

How do I request a new password?

1. Click on <Login> (in the upper right corner of the screen) to get the <User Account> screen.
2. Go to the tab labeled <Request new password>.
3. Enter your Username and then click <E-mail new password>. We will automatically (and immediately) send you an e-mail with instructions about changing your password, and you will receive it as soon as your e-mail account processes incoming mail.
4. The email you receive will include a link that will allow you to log in.

I tried to request a new password but I never got a response. What next?

If you follow the steps for requesting a new password but don't receive an email after a reasonable amount of time (a few hours), please send us an email using the form at the bottom of the Contact Us page so that we can check to make sure we have your correct email address.

How do I change my password?

1. Make sure you are logged in - if it says "Logout" in the upper right corner of the site, follow these instructions. If it says "Login" you need to click Login, and then enter your username and password.
2. Scroll to the very bottom of the page and click on <My Account> to go to your User Account page.
3. At the top of your Account page, click on the <Edit> tab.
4. Enter your new password, in both the <Password> and <Confirm password> boxes.
5. When the two passwords match, click <Save> at the bottom of the page.

Note: Our  system will tell you how to choose the most secure password and what level of security you have achieved (low, medium or high). Please choose a password that brings you up at least to Medium security. Also, you will be required to make the <Password> and <Confirm password> boxes match in order to save the page.

I’m not a Kehila member. How can I get a login?

We’re sorry, but we can’t give you a login unless you are either a member of Kehila Chadasha or a family with a child enrolled in our Sunday School. However, some of the content on this website is available to visitors who are not members or school families. We hope you enjoy using our site.

If you are interested in joining Kehila Chadasha, please go to the Contact page to find out how to contact our membership chair. If you are interested in enrolling your child in our school, please go to the Contact page to find out how to contact our Education Committee.

What happened to the newsletter?

The Newsletter button is visible only when you are logged in. Please click on <Login> in the upper right corner of the screen, and then enter your Username and Password.

I don’t see the Membership Resources button. How do I get it?

You need to be logged in to use the Membership Resources page. Please click on <Login> in the upper right corner of the screen, and then enter your Username and Password.